BCPA Employment Opportunities

The Broward County Property Appraiser's Office values our diverse workforce and actively promotes career advancement and professional development. We offer competitive salaries and an excellent benefits package that includes health & dental coverage, a deferred compensation plan, life insurance, participation in the State of Florida Retirement System, paid holidays and vacations, and more.

Our office is always searching for applicants who can accept change, challenge, and a commitment to our community. We look for those with excellent communication skills, relevant professional experience, and job related skills. Also, basic computer skills -- "computer literacy" in a Microsoft Windows work environment -- are an essential job function of EVERY position in our office. Further, EVERY position in our office helps customers at key points throughout the tax year by taking homestead applications, answering questions, assisting at the call center, etc., as needed.

Applicant résumés or job applications (PDF document) may be submitted to us by doing any one of the following:

• Faxed to our Human Resources Division at 954.357.6804;
• Emailed to jobs@bcpa.net; or
• Mailed or hand-delivered to:

Broward County Property Appraiser's Office
Attn: Human Resources Div.
115 South Andrews Avenue, Room 111
Fort Lauderdale, Florida 33301

All résumés and applications are kept on file and "active" for one year from the date of receipt. If you are selected for employment, you will be required to undergo and pass a drug screening test (at our expense) and background examination prior to your first day of employment. Most positions are initially filled near the lower end of the listed salary range. Any person requiring an accommodation because of disability to participate in our employment application process must contact our Human Resources Division in advance at 954.357.6910. We are an Equal Opportunity Employer and a drug-free workplace.

Below are descriptions of some of the positions in our office. IMPORTANT: Starting in January 2008, our office has a hiring freeze in place due to budget reductions caused by the economy. This hiring freeze applies to all but essential positions. However, we accept all applications submitted to us in the event an isolated vacancy must be filled.

Customer Service & Exemptions Specialist I:
(One vacancy.)

Job Specifications: Full-time, highly specialized work taking a lead role in assisting customers with general and specific information concerning exemptions, property information, and other BCPA services. Work is performed under the supervision of the Customer Service & Exemptions Division Branch Supervisor, and of the division manager. Position may be assigned to any of our office locations (Fort Lauderdale), based upon our operational needs, and may be changed from time-to-time.

Salary Range: $28,000 - $40,000.

Minimum Qualifications: Graduation from high school or an equivalent recognized certification (college degree, or high school degree supplemented by college or vocational course work in administration, liberal arts, psychology, or communications preferred). Three years experience in customer service work, including two years experience in property tax, exemptions, or other similar governmental-related work; or any equivalent combination of relevant training and experience. Participation at outreach events throughout Broward are also part of this job, so having a valid Florida driver's license is also preferred. Bilingual skills (English + Spanish, Creole, French or Portuguese) a plus.

Note: The following duties are not to be construed as exclusive or all-inclusive; other duties may be required or assigned as necessary.

Nature of Work: Work involves utilizing customer service skills by providing information and assistance to clients in person as well as on the telephone. Duties include reviewing forms and applications for completeness; taking exemption applications; making sure that the customer's documentation is in compliance; directing customers to the BCPA department or other County entity; arranging for technical consultation when appropriate with appraisers; assisting with the self-service computerized stations; assisting customers in the use of BCPA maps, brochures and other publications.

Illustrative Tasks: Provides customer service to the public at front desk, at branch offices, and at community outreach events. Explains laws and procedures regulating exemptions and assessment. Provides requested materials, and resolves routine problems. Assists customers in completing information for exemptions; examines all information presented to verify entitlement. Ensures adherence to applicable regulations and laws relating to homestead exemption. Answers BCPA telephones; provides routine information, directs calls to appropriate personnel or department, or takes a message. Performs routine clerical tasks, such as data entry, preparing correspondence, processing and distributing mail, handling mass mailings, scanning, filing, faxing, or photocopying. Gathers and maintains data/information and prepares periodic and special departmental reports. Conducts investigations of homestead parcels to ensure exemption eligibility. Covers BCPA outreach events outside of normal business hours and on weekend, as needed. Assists other BCPA departments as directed. Performs other tasks, as required.

Knowledge, Skills & Abilities: Considerable knowledge of general office practices and procedures and customer service practices and procedures. Knowledge of personal computers, calculators, and/or other office equipment, as appropriate to area of assignment. General knowledge of property tax exemptions and eligibility requirements. Ability to deal tactfully but firmly with customers. Ability to maintain composure in stressful situations. Ability to perform tasks utilizing data processing methods and systems. Ability to express ideas effectively, both orally and in writing. Ability to review and edit data records and reports for accuracy and relevance. Ability to prepare, maintain, and submit reports. Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of the BCPA's Ethics and Conflict of Interest policies. Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation or sexual orientation.

Real Property Appraiser I:
(One vacancy.)

Job Specifications: Full-time position that involves moderately complex work in the appraisal preparation and certification of a county-wide tax roll. Communicates effectively with the public regarding real property valuation according to accepted appraisal techniques in accordance with Florida Statutes. The work performed is under general supervision and reviewed through conferences and performance evaluations.

Salary Range: $32,000-$40,000

Minimum Qualifications: High School Diploma or Equivalent. Appraisal, construction, vocational/technical training or equivalent experience necessary. Computer literacy, excellent public relations skills, ability to make presentations. Must possess a valid "Class E" driver's license and current automobile insurance. CFE designation from IAAO required within 2 years of hire date (at the expense of Broward County Property Appraiser's Office). Strong preference given to individuals with state certification (active or inactive) and bilingual (English-Spanish) skills.

Note: The following duties are not to be construed as exclusive or all-inclusive; other duties may be required or assigned as necessary.

Nature of Work: Fieldwork in the appraisal of commercial and/or residential real property. Work involves walking long distances in all types of South Florida weather. Assembles necessary records and field data. Measures commercial and residential properties. Reads blueprints, operates personal computer, measuring tape, compass, roller measuring device, engineer's/architect's scale, calculator and camera.

Illustrative Tasks: Physically inspects commercial and residential real property. Explains assessment criteria to property owners and/or their agents, answers questions relative to property values, appraisal techniques and statutory provisions regarding property assessment. Performs related work as required.

Knowledge, Skills & Abilities: Knowledge of real property appraisal methods. Ability to make accurate mathematical calculations. Ability to prepare and submit concise records on field inspections. Ability to perform field assignments with a minimum of supervision in various locations.

The Broward County Property Appraiser's Office complies with all local, state and federal
equal employment opportunity guidelines which prohibit discrimination based upon
race, religion, sex, color, national origin, disability, age, marital status, and sexual orientation.